Booking Terms & Conditions

TERMS & CONDITIONS:   

When you make a booking with Revenge Travel, your contract is with Lynxx International, LLC, trading as Revenge Travel. In these terms and conditions “we” “us” or “our” mean Lynxx International, LLC trading as Revenge Travel and they form the basis of your contract with us. Please read them carefully as they are legally binding.

By making a payment to Revenge Travel. (“RT”) or participating in a Revenge Travel Experience, you agree to these Terms and Conditions set forth herein together with any additional documentation we give you (collectively “The Agreement”) and any additional terms and conditions of any Supplier that are applicable to your travel arrangement.  

The Agreement describes what you are legally entitled to expect from us when you book your Experience, in addition to important obligations you enter into as a traveler that affect your legal rights.  Therefore, it is of vital importance that you read The Agreement in its entirety. The lead traveler assumes the responsibility of sharing The Agreement with each traveler for whom they make a booking. Revenge Travel is not responsible for any Traveler’s unawareness of the Terms and Conditions or any other provisions in The Agreement due to the failure of the lead traveler to share this information with all other travelers.  If you have any questions about The Agreement you should contact us before making any booking.

INCLUDED IN EXPERIENCES

All accommodations, meals and fully guided sightseeing (including park and entrance fees) as noted in the itinerary; airport transfers to/from hotel/ship in the first/last published city on designated day of arrival and departure (on Cruises, transfers may be shared and included on start and end dates only); services of RT Tour Director or appropriate guide on Pre- and Post-Tour Extensions; coffee/tea/soft drinks/water at included meals; local wine and beer at all designated dinners and with all lunches and dinners on cruises per package inclusions; local bottled water during sightseeing; porterage of up to two (2) pieces of baggage per person on arrival and departure; complimentary Internet access (where available on cruises and at land accommodations; service levels are not guaranteed); hotel taxes; and gratuities throughout, except to the Tour Director, drivers and extension guides.

NOT INCLUDED IN EXPERIENCES

Revenge Travelers Protection Program; airfares unless otherwise noted; costs associated with obtaining passports or entry visas; reciprocity and other border fees; airport departure taxes, unless otherwise noted; excess baggage charges; gratuities to the Tour Director, drivers, extension guides; meals other than those specified in the itinerary; room service (except where included in itinerary); beverages other than those noted in inclusions above; sightseeing not included in the published itinerary; and personal expenses such as phone call, laundry, communication charges, Internet access for all trains; and optional activities (which are subject to availability). This list is illustrative and not a complete list of every item not included.

HOTEL CHECK-IN

Most hotels allow check-in to take place during the mid-afternoon. Should you wish to have a guaranteed room ready for your immediate check-in upon arrival, it requires an additional room night to be confirmed. As a service, RT will make hotel reservations before or after your tour on a space available basis upon request.  These hotel charges will be added to your tour cost.  Please ask RT for details and prices. Requests for early check-in based on hotel availability cannot be guaranteed and are at the sole discretion of the hotel.

ROOM UPGRADES/SPECIAL REQUESTS

Room upgrades are typically available on request at individual hotels for an additional cost. Please ask RT for details and prices. Specific requests such as adjacent or connecting rooms, bedding requests, smoking rooms and special dietary needs should be advised at time of booking. Please note that reasonable efforts will be made to secure special requests; however, they cannot be guaranteed. Deviations from published tour itineraries (such as, but not limited to, travel dates and gateways) may include additional costs from our suppliers. Travelers not traveling on designated arrival or departure dates must arrange their own transportation to or from the airport and hotel.

ITINERARY CHANGES AND FLEXIBILITY

RT pledges to make every effort to operate all experiences as advertised. Travelers should be flexible as situations may arise that necessitate changes or exceptions to the itinerary. RT reserves the right to modify program itineraries, including arranged sightseeing and featured specialists, and substitute accommodations, including vessels, aircraft and trains, at any time due to unforeseen circumstances or circumstances beyond RT’s control. Due to the nature of cruising and/or railway components of tours, itineraries are for guidance purposes only and may be adjusted due to unforeseen circumstances including weather, wildlife, ice, medical emergencies and other conditions beyond RT’s control and rights to make changes are at the sole discretion of the cruise line/railway companies. RT will make every effort to notify you as early as possible of such changes.

AIR TRANSPORTATION

International airfare (to the tour starting point and from the ending point) is not included in program pricing. Some tours require internal flights as specified in the itinerary. This airfare is typically included, and RT will purchase on your behalf. There may be instances where this airfare in not included and will require traveler to purchase separately and is in addition to the tour. All internal air is based on economy class seating and is 100% non-refundable at time of final payment (some exceptions may apply). Flight confirmation is based on availability. Air reservations cannot be confirmed until a passport copy is received by RT.

All air carriers are independent contractors and are not owned, managed, controlled or operated by RT. Your airline ticket constitutes a contract between yourself and the airlines (and not RT), even if purchased through RT. RT shall not be liable and does not assume responsibility for or accept claims with regard to seat assignments, name changes, schedule changes, flight changes and/or cancellations. Should you change or cancel your air transportation arrangements before or after your travel begins, all airline change and cancellation fees will apply.

In the event of a flight delay, you must work directly with the airline to be rebooked. Once your new flight is confirmed, you must then notify RT with your new arrival time. If you are arriving later than your original scheduled flight, you may not be met by a RT representative at the airport. In this case, you will need to arrange your own transportation from the airport to your hotel. Persons missing tour portions or components (including, but not limited to, meals, excursions, or sightseeing tours) due to flight delays or cancellations will not be refunded by RT or be eligible for a change of return date.

BAGGAGE

RT provides porterage of up to two (2) pieces of baggage per person upon arrival destination and final destination of the itinerary. Please note should your tour include internal/domestic or charter flights, your luggage allowance may be less than two (2) pieces of baggage and weight/size restrictions and additional costs may apply.

Details will be provided in your pre-travel documentation. Baggage and personal effects are at the owner’s risk throughout the travel program, and RT assumes no liability for lost or damaged baggage. Please check with your international carrier for other baggage restrictions and fees applicable to your international flights.

PRICES AND ARRANGEMENTS

Quoted Experience prices are per person, double occupancy except where indicated. Although not expected, published prices may be modified due to unexpected significant external factors not forecasted at the time of publishing. RT is under no obligation to give a breakdown in costs of any tour. Pre- and post-tour extensions are only available to guests booked on related group tours. Modification of program content to accommodate group size will not affect the published program price.

BOOKING AND PAYMENT SCHEDULE

Once you have indicated that you would like to reserve an Experience with us, we will proceed to take payment and issue you with a booking confirmation. A binding contract between us and you (the lead name on the booking) is only formed when we issue you a booking confirmation after having received payment from you, in cleared funds, of either the required deposit or the full price of your experience (depending on when the booking is made relative to the intended departure date). By making the booking, you accept that you have the authority to bind all members of your party to these terms and conditions and you take responsibility as the lead name on the booking to make payment and to receive documentation on behalf of your party.

Upon receiving the booking confirmation, please check that all names are the same as the relevant passport, that dates and timings and all other elements of your trip are correct. Where this is not done and there is an unreasonable delay in notifying us of any apparent discrepancies in the confirmed arrangements, you will be responsible for any additional charges that may arise due to alterations that have to be made to the booking.

Please note that all payments taken on debit or credit card will be taken in US Dollar and so if you are a traveler whose payment card is not denominated in USD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. You are responsible for any bank charges that may be incurred. Payments can be made by check, bank transfer, debit or credit card. In all cases, a booking will not be confirmed until we are in receipt of cleared funds. For your peace of mind, all card payments are encrypted using the internationally accepted security system, SSL. Revenge Travel accepts all major credit cards.

In all cases, in order to make a booking, a deposit will be required. The amount of deposit varies depending on the nature of your trip and will be confirmed to you before you book. The final payment is due 90 days (120 days for cruises and select experiences) in advance of the intended departure date unles otherwise noted. If the booking is made less than 90 days (120 days for cruises and select experiences) before departure, the full price of the trip will be payable on booking. Your booking confirmation will advise the final payment due date. If, following the payment of a deposit at the time of booking, any balance is remaining after final due date, we reserve the right not to issue travel documentation and treat your booking as cancelled. In such circumstances, cancellation charges will be applied as set out in Cancellation section below.

Deposit per Person Required at Time of Booking

 

FINAL PAYMENT

Final payment is due 90 days prior to departure, unless otherwise noted. If your reservation is made within 90 days of departure, the entire cost of the trip must be paid at the time of the booking request in order to secure booking. For all cruises and select experiences (outlined in tour description), final payment is due 120 days prior to departure.

CANCELLATION CHARGES

You have the right to cancel your booking with RT at any time prior to departure of your experience.  Cancellations will be effective on the date of receipt by RT whether by phone or email. Cancellations received by RT are subject to the following:

 CANCELLATION FEES PER PERSON

Curated Experiences, Family Experiences, and related Extensions (some exceptions apply and will be noted in tour description)


The traveler agrees the sums referenced in the cancellation provisions above are not a penalty and represent a reasonable effort on behalf of RT to establish its loss prospectively and represent liquidated damages. These include amongst other costs but not limited to fees charged by hotels and travel suppliers to RT for cancelled bookings.

Partial Room Cancellation:

If a traveler cancels or leaves a tour and a roommate remains, an additional supplement may apply to the price for the remaining guest.

 CANCELLATION CHARGES FOR EXTRA SERVICES

Additional hotel nights and other extra services booked in connection with RT experiences are subject to specific cancellation penalties. These will be provided at the time of booking and noted on the invoice.

CANCELLATION BY RT

We reserve the right to cancel or reschedule any departure for any reason.  If we cancel, except in the case of Force Majeure as detailed below, we will offer alternate arrangements.  We may at our sole discretion offer travel vouchers or refunds in accordance with our cancellation policy above.  You are responsible for any additional costs for air tickets or other travel arrangements not made by us.

PHYSICAL CAPABILITIES & CONDUCT

The pacing and physical requirements of RT tours vary by itinerary. Itineraries may have active elements incorporated into them that may require a minimum level of fitness, minimum age or minimum/maximum height or weight to participate. We recommend that you select a tour that is suitable to your physical capabilities. If you or any member of your party have any disability, reduced mobility or medical condition, it is extremely important that you tell us before you book so we can ensure that the travel experience you are interested in is appropriate to and safe for your needs. RT will make reasonable efforts to accommodate a disability-related request for accommodation. However, if RT, in its sole discretion, is unable to properly accommodate the need of the person(s) concerned or believes that health and safety may be compromised, RT reserves the right to decline participation. The traveler represents that neither he nor she nor anyone travelling with him or her has any disability, reduced mobility or medical condition that could create a hazard to him/herself or other members of the tour. RT also reserves the right to remove from the tour, at the traveler’s own expense, anyone whose physical condition or conduct negatively impacts the enjoyment of the other guests or disrupts the tour. All health and mobility information will be used only to advise you in relation to your booking options and for passing to suppliers of your travel experience in accordance with our Privacy Policy.

PASSPORTS, VISAS & OTHER ENTRY REQUIREMENTS

It is the traveler’s sole responsibility to obtain a valid passport, any visas, other travel documents and verifying and satisfying any entry requirements necessary for each country of travel on your itinerary, including any required medical documents, testing, or proof of vaccinations (including any need to show proof of full COVID-19 vaccination). Non US Citizens should contact the appropriate consular office for entry requirements pertaining to their journey. A valid passport is required for U.S. citizens travelling to all international destinations. Passports must be valid for six (6) months after completion of your journey and should also have sufficient blank visa pages for entry and exit stamps. Many destinations also require a visa for U.S. citizens; this will be indicated in your pre-travel documentation. You may be refused boarding or disembarked from a plane, vessel or train without liability for refund, payment, compensation, or credit of any kind if you do not have proper documentation, and you will be subject to any fine or other costs incurred by RT which result from improper documentation or noncompliance with applicable regulations.

RT shall not be responsible should any traveler be denied entry to a country due to noncompliance with these requirements. For more information on countries requiring visas for U.S. citizens, please refer to the U.S. Department of State website: travel.state.gov.

COVID-19 ACKNOWLEDGEMENT

Revenge travelers may be required to provide health documentation for travel and agree to comply with all health protocols as directed by RT during their tour. Noncompliance with these measures will result in not being able to travel or continue the trip. Travelers voluntarily assumes all risks and related expenses in the event that they or any member of their travelling party require testing or quarantine, become infected with COVID-19 or experience travel interruptions or delays.

REVENGE TRAVELER’S PROTECTION PROGRAM

Travel insurance is not included in the price of the tour and we highly recommended that you take out a comprehensive travel insurance policy to cover you before, during and after your trip. We will not be responsible for any costs incurred by you or any member of your party before, during or after your trip as a consequence of inappropriate or insufficient travel insurance being purchased.

You may purchase Revenge Traveler’s Protection Program administered by Travel Guard (which provides cancellation coverage, medical coverage and protection against lost or stolen or damaged luggage) or Revenge Traveler’s Protection Program with Cancel for Any Reason Coverage for an additional fee. Coverage takes effect the day RT receives payment for the plan. The Revenge Traveler’s Protection Program is available up to final payment for your journey; however, the plan must be purchased within 14 days of the date your initial trip deposit is received by RT in order to waive the pre-existing medical condition exclusion. Additional terms apply. The Cancel for Any Reason Program is only available for purchase within 14 days of the date your initial trip deposit is received by RT (additional terms apply). CFAR provides reimbursement of up to 75% of non-refundable cancellation charges but is not available on select journeys. The cost of coverage is calculated based on the total cost of your travel arrangements. For more information, visit affinitytravelcert.com/abk. Insurance coverages are subject to the terms, limitations and exclusions in the plan, including an exclusion for pre-existing conditions.

ASSISTANCE

If you are in difficulty, we will always provide you with appropriate assistance without undue delay. This will include providing appropriate information on health services, local authorities and consular assistance, assisting you to make distance communications and helping you to find alternative travel arrangements. We may charge you a reasonable fee for such assistance if the difficulty is caused intentionally by you or through your negligence.

PHOTOGRAPHY DURING TRAVEL

RT reserves the right to take photographs and video of all revenge travelers during the operation of any program or part thereof and to use, re-use, publish, and republish their image, identity likeness, name, voice, interview, statements, video clips and sound recordings, and/or photographic portraits or pictures in which traveler(s) may be included (an “Image”), for promotional purposes during the program and thereafter. By booking a program with RT, you acknowledge that RT is the owner of the photographs and video and agree to allow your Image to be used in such photographs and videos, which may thereafter, be used by RT. If you prefer that your image not be used must (1) identify yourself to your Tour Director at the beginning of your tour; and (2) notify Revenge Travel management by email, not more than thirty (30) days following the end of the tour. In the event you fail to comply with both obligations, you shall not be exempt from this section. If such written notice is not timely provided, you, individually and on behalf of any minor child travelling with you, have granted unrestricted rights and permission for RT to use the Images.

FORCE MAJEURE

RT assumes no liability for any loss, damage, delay, or cancellation resulting in whole or in part from an Act of God or any other Force Majeure condition, including, without limitation: fire, volcanic eruption, environmental pollution or contamination, inclement weather, earthquake, low or high water levels, flood, water or power shortages or failures, tropical storms or hurricanes, riots or civil commissions or disturbances, and any other acts of a similar nature, sabotage, arrests, strikes or labor disruptions, restraint of rulers or peoples, expropriations, acts of terrorism, war, insurrection, quarantine restrictions, government health advisories, epidemics, pandemics, or warnings or alerts of any kind of nature, government seizures, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities or the travel supplier and its facilities, or any other unforeseen circumstances or any other factors unforeseen by RT that impacts negatively on, or hampers, its ability to fulfill any of its contractual conditions.  In the event that any of these conditions apply, RT shall be excused, discharged, and released from performance to the extent such performance is so limited or prevented, without liability of any kind including liability to make any refund. However, in a Force Majeure occurrence, RT reserves the right to issue a travel credit in lieu of a money-back refund, applicable to a future RT Experience. RT cannot assume responsibility for any other travel related costs included but not limited to air, insurance, visas and other travel arrangements, etc.

CLAIMS AND REFUNDS

RT will not accept any liability for any claims and will not provide refunds except as may be specifically allowed herein.

LIMITS ON REVENGE TRAVEL’S RESPONSIBILITY

Neither Revenge Travel nor its parent company, affiliates, or subsidiaries, nor any of their respective employees, shareholders, officers, directors, successors, representatives, agents and assigns (collectively the “RT Parties”), owns or operates any entity which is to or does provide goods or services for your tour. RT purchases transportation (by aircraft, coach, train, vessel or otherwise), hotel and other lodging accommodations, restaurant, ground handling and other services from various independent suppliers (including from time to time other affiliated RT companies). All such persons and entities are independent contractors. All tour services are subject to the terms and conditions specified by the supplier of such service and to the laws of the countries in which the services are supplied.  The passage contract (Conditions of Carriage), when issued by the airlines concerned, shall constitute the sole contract between such airlines and the traveler. As a result, the RT Parties are not liable for any negligent or willful act of any such person or entity or of any third person.

In addition and without limitation, the RT Parties are not responsible for any injury, financial or physical loss, death, inconvenience, delay or damage to personal property in connection with the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transportation mechanism to arrive or depart on time.

There are many inherent risks in adventure travel of the type involved here, which can lead to illness, injury, or even death. These risks are increased by the fact that these trips take place in remote locations, far from medical facilities. Traveler assumes all such risks associated with participating in these trips.

If you decide to participate in any activities including, but not limited to, any excursions involving animals, riding on animals, scuba diving, snorkeling, boating, hot air ballooning, helicopter flights, ziplining, high altitude treks, climbing, quad biking, parasailing, parachuting, kayaking, whitewater rafting, jet boat rides, snowmobiling, primate tracking and any other activity which RT considers to carry inherent risk of serious illness, injury or death (“Activities”), then you fully understand and acknowledge that Activities carry with them various inherent risks, including serious illness, injury or death and you take complete responsibility for your own health and safety and agree to assume all risks of injury, illness or death, whether foreseen or unforeseen, that may befall you as a result of participating in any Activities and agree to release the RT Parties from any liability whatsoever related thereto.

Further, as consideration for being permitted to participate in the Activities; you release the RT Parties, whether known or unknown, from, and agree not to bring suit or make claim against the RT Parties for, property damage, cancellation of any Activities for any reason, illness, negligent rescue operations or procedures, personal injury, or death arising out of your participation in the Activities, and any activity related thereto, including transportation to and from the site of the Activities, regardless of whether such property damage, illness, personal injury, or death results from the negligence of the RT Parties and/or from any defect in equipment. You further agree to indemnify and hold the RT Parties harmless with respect to any claim made against the RT Parties by anyone else which (a) related to your participation in any tour or any Activities, or (b) which would be subject to the above release and covenant not to bring suit if you had made the claim directly yourself. Upon receipt of notice of the assertion of a claim, the RT Parties reserve the right to approve, or withdraw approval of, counsel, in its sole discretion.

TRAVEL ADVISORIES/WARNINGS

It is the responsibility of the traveler to become informed about the most current travel advisories and warnings by referring to the U.S. State Department or his/her respective government agencies. In the event of an active State Department or government agency travel warning against travel to the specific destination(s) on a tour, should the traveler still choose to travel, notwithstanding any travel advisory, the traveler assumes all risk of personal injury, death or property damage that may arise out of the events like those advised or warned against.

ARBITRATION AGREEMENT

Any controversy or claim arising out of or relating to these Terms and Conditions, to the Limits on Revenge Travel’s Responsibility clause, to any RT advertisement or to any information regarding any RT experience, service or package, or to any RT-related tour, activity, service or package, shall be settled in the first instance by binding arbitration before one (1) arbitrator in Stamford, CT. Any party or their representative may appear for the arbitration by telephone or video conference. Each party shall bear its own fees, costs and expenses and an equal share of any arbitrator and administrative fees; however, the prevailing party shall be entitled to full recovery of all such costs and fees. In no event shall RT be liable for other than compensatory damages, and you hereby waive all rights to punitive damages. You agree that you will only bring claims against RT in your individual capacity and not as a plaintiff or class member in and purported class action or representative proceeding. You understand and agree that no claims will be considered and that you will not bring suit against RT unless you have first provided written notice of claim to RT within 30 days after the tour or cancellation of the tour.

AMENDMENTS

RT reserves the right to correct any errors or omissions in its published materials and to amend these Terms and Conditions at any time as the result of any material changes to legislation or regulation. All amended Terms and Conditions shall automatically be effective upon being posted by RT to the website www.revengetravel.com. Accordingly, revenge travelers should check the website prior to travel to ensure they are aware of any changes.

MEMBERSHIPS AND SELLER OF TRAVEL REGISTRATIONS

Revenge Travel is a member of the International Air Transport Association (IATA), American Society of Travel Advisors (ASTA), and Travel Leaders

PRIVACY NOTICE

See the RT USA Privacy Notice, which can be found at revengetravel.com/privacy, and which is incorporated herein.

©2021 Revenge Travel, LLC design are service marks owned by Lynxx International, LLC.